Richmond County Vacations & Trips from $450

Very nice

The entire staff was friendly and accommodating. All shifts were attentive to our teams needs. The free warm cookies were a plus. Great hotel accommodations and will stay here again in the future.

I WAS IN THE BED AND A MAN FROM HOUSE KEEPING JUST OPENED MY DOOR UP, HE DIDN'T EVEN KNOCK NOT ONE TIME,,THE STAFF,IS NOT,,NOT,,NOT FRIENDLY AT ALL,,THEY ARE VERY HATEFUL PEOPLE,,ONE OF THEM TOLD LIES.

I had one of the worst hotel experiences I’ve ever had. When I checked in, I was told that my room would not be cleaned during my stay. While I didn’t agree with that policy, I accepted it. The problems started when I simply asked for clean towels. Instead of being treated with basic courtesy, I was met with disrespect, ridicule, and an unprofessional attitude. I was spoken to in a way that no paying guest should ever be treated. The situation escalated for no reason other than me requesting fresh towels for my room. To make matters even worse, the police were called, and I was ultimately removed from the hotel over nothing more than asking for towels. I never imagined that a simple customer service request would end with me being escorted out of a hotel. Since this happened, I have repeatedly asked to speak with a manager. Despite multiple requests, I have still not had the opportunity to speak with anyone in management. I have also not received a refund for my stay. The lack of professionalism, poor customer service, and complete failure of management to address this situation have been extremely disappointing. Guests deserve to be treated with respect, especially when making a simple request. Based on my experience, I cannot recommend this hotel, and I hope management takes these issues seriously so that no other guest has to go through what I did.

Great stay clean room and breakfast.